Help Guide


How To Reconcile Your Deposit Transaction Fees Deposit Schedule How to Update Bank Info

How To View And Reconcile Your Deposit

On the Main Menu page, under Manage Account, click View Deposits.
View all deposit information, including fees and adjustments, in this area.

figure 1

A list of deposits from the last 12 months is displayed. Click the "Show Detail" link to review each deposit's details.
To see deposits older than 12 months, use the "Search By Date" fields at the top of the page.

Deposit Detail/Summary

The "Deposit Detail" page will summarize the transactions included in the deposit.

To see a breakout of the total fees, click the blue button (Figure 2 (A)) in the "Fees" column.
The column will expand to show the individual fees (Figure 2 (B)) that make up the total fee amount.

Click on "View Transactions in this Deposit" (Figure 2 (C)) to see the list of transactions included in the deposit.

figure 2
Transaction Detail

The Individual Transactions page will show the full financial detail of each transaction included in your deposit.

Download or print the detail using the buttons provided at the top right.

Click the transaction ID to redirect to the detail page in Transaction Reports where you may view full donor contact information and payment transaction information.

figure 3
Custom Field Reporting

You may also create a transaction report which includes specific custom input fields that you have incorporated into your payment form. For example, say you have a form that uses a program drop down list and you want to see a report with transactions sorted by those field selections.

Select an item, or items, from the Custom Fields Report drop down list (Figure 4) and click the "Update Report" button. The report will then look something like this graphic below (Figure 5).

figure 4

Note, if you select more than a couple of custom fields at a time, your report will be very wide. Use the horizontal scroll bar for viewing.

figure 5
Custom Field Map

Not sure which field to select? Check the Custom Field Map (circled in red above - Figure 5) to help you identify the correct entry (Figure 6).

figure 6