Help Guide


Deposits are generally sent to the charity's bank monthly. A weekly deposit schedule is available for charities processing more than $250,000 annually.

For the monthly deposit schedule (default), transactions are reconciled on a calendar month basis and distributed via EFT on or about the 10th of the following month. If the 10th falls on a weekend or holiday the deposit will be generally be scheduled for the previous business day.

The schedule for weekly deposits follows a schedule that is set annually in November and is posted to the GiveDirect control panel in the Deposits section.

For charities that are also members of America's Best Charities, GiveDirect transactions are not combined with any other monies due from CFC or local campaigns. You may view a history of your deposits from your Control Panel > Deposits. Enter a deposit date range or to see a complete list of deposit dates, amounts, and the corresponding transactions included in the deposit, just click Search Now, without a date range.

All deposits are sent via electronic funds transfer. You may see the account information we have on file for you your Account Profile area. Please see additional information here. If you have not provided your bank information, you can upload your account information documentation from your Account Profile.