Help Guide

General Information

GiveDirect is a platform for online fundraising. It bundles a merchant account with unlimited customizable forms and email receipts. Standard features include Employer Match, Gift Dedication, and Recurring Gifts.

Form Builder
You can add custom fields, customize with colors and images, and select from several templates using our easy Form Builder. Forms can be embedded on your site or linked to a landing page.

Integrations with several database products are available to simplify and streamline your workflow.

Payment Methods
We process all major debit / credit cards and ACH (eCheck).

Automatic Email Receipts
Turn your email receipting over to us by using the automatic and customizable email receipt. Send donor year-end statements directly from the GiveDirect control panel.

Donor Portal
Your donors can manage payments, update contact information, and print statements from the Donor Portal at

A variety of summary reports are available through the GiveDirect control panel, along with full-featured custom search options.

Merchant Account
GiveDirect is a registered Payment Facilitator and uses WorldPay by FIS as its payment acquirer. A charity using GiveDirect will operate as a sub-merchant under GiveDirect's merchant account.

Communication Policy

GiveDirect is a service provider to the charity. Our relationship is with you, the charity, rather than your donor. Therefore, as a general rule, GiveDirect will not initiate contact with your donors, with the exception of transaction confirmations. However, if a donor contacts us, we will, of course, respond to questions or requests for assistance, and/or forward requests to the charity for action.

GiveDirect and America's Best Charities

GiveDirect is part of the Maguire/Maguire family of products. M/M also provides management and program services for America's Best Charities which certifies and places charities into workplace fund drives nationwide, including the Combined Federal Campaign. For more information about workplace campaign fundraising, visit