FAQ: How do I change my charity's account email address?

There are two important email addresses for your organization.

1. The first is your charity's primary contact email address.
2. The second is the email address where transaction notifications will be sent. 

This section will address your primary contact email address. 

For information on how to update an address for transaction notifications, please see the FAQ titled "How do I change the email notification address for a fundraising form?"

Your organization's account information (contact info, bank info, pricing, primary logo) is managed in Account Settings.

To change the organization's primary email address:

1. Go to Account Settings.
2. Click the Organization Information tab and update the address.
   • If this change should be applied to all forms, click the check box at the bottom.

Step 1: Go to Account Settings. This may be done from the main menu or the top navigation bar.

Step 2: Go to the Organization Information tab and update the email address. If this change should be applied to all fundraising forms, click the check box and save your changes.