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Frequently Asked Questions

Answers to the most common questions.

  • FAQ: How do I change an email notification address for a form?
  • FAQ: How do I change my charity's account email address?
  • FAQ: How do I resend a donor's email receipt?
  • FAQ: How do I get my form link?
  • FAQ: How do I add a custom field to a form?
  • FAQ: How do I update a recurring payment?
  • FAQ: How do I cancel a recurring payment?
  • FAQ: How do I refund a donation or payment?
  • FAQ: How do I export a list of all my donors?

Categories

  • Frequently Asked Questions
  • Manage Transactions
  • Reports
  • Form Builder
  • Recurring Payments
  • Deposits
  • Account Management
  • Fundraising Campaigns
  • Donor Portal
  • Events
  • Donor Year-End Statment
  • Email Notifications
  • Integrations
  • Employer Match
  • Security
  • Marketing
  • Giving Tuesday
  • Case Studies
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