General Info

  • Our third-party Merchant Account holder is Payrix, a subsidiary of WorldPay.
  • Payrix handles all financial transactions and is responsible for processnig your deposits/payouts.
  • As the "money manager," Payrix is responsible for all PCI compliance with federal and banking rules and regulations.
  • The default payout schedule is once a month. Settlement cutoff time is on the 2nd of the month with a deposit date of the 3rd. Organizations who process more than $7,500 per week qualify for a weekly payout.

Transaction Funds Settlement

Payrix submits transaction settlement batches daily to the processor for both credit cards and ACH transactions at 9:30 PM EST. Each batch is composed of all sale and refund activity that has been captured for processor settlement within the daily period.

  • Transactions processed after 9:30 PM EST will be captured in the next day's batch.
  • Once card payment transactions are settled, the Merchant's account is then funded the next business day.
  • eCheck payment transactions are settled, then the Merchant's account is funded within 3-5 business days.
  • Transactions that do not meet the settlement time threshold criteria will be held until the next deposit/payout period.

What's Included in your Deposit

  • Any transaction that was not included in your last payout due to settlement timing.
  • All settled transactions between the day after your last payout and the day of the current deposit period.

    Roughly this looks like: transactions after 9:30 PM EST on Feburary 1st through 9:29 PM EST of the March 2nd.

Reconciling Your Deposit

To reconcile, take total sales (all donations/payment plus cover the fee) less any refunds, less fees and adjustments.

You may pull a list of transactions by deposit date from the Transactions Reports area of the Control Panel.

This field will accept a single date only and should be the date the deposit was processed rather than the date received.