How To View And Reconcile Your Deposit
You can view all deposit information, including fees, adjustments, and individual transactions from the Deposits area of the control panel.
To access your deposits, from the Main Menu, go to Deposits under Manage Account. Or use the top navigation bar and go to Payments > View Deposits.
A list of deposits from the last 12 months is displayed. Click the Show Detail button to review a summary of the deposit.
To see deposits older than 12 months, use the "Search By Date" fields at the top of the page.
Deposit Summary
The Show Detail table will summarize the deposit, showing the total "sales", refunds, fees and deposit total.
Click "View Individual Transactions" to see the list of transactions and associated processing fees included in the deposit.
Transaction Detail
The Individual Transactions page will show the full financial detail of each transaction included in the deposit.
Download / print the detail using the buttons provided at the top of the page.
Custom Field Reporting
You may also create a deposit report which includes specific custom fields that you have incorporated into your forms. (i.e., if you have a form that uses a program drop down list and you want to see a report with transactions sorted by those field selections.)
Select an item, or items, from the Custom Fields Report drop down list and click the "Update Report" button. The report will then look something like the graphic below.
Custom Field Map
Not sure which field to select? Click "Show me my custom field map" to help you identify the correct entry.
Reconciling Your Deposit
To reconcile, take total sales (all donations/payment plus fee cover) less any refunds, less fees and adjustments.
To also assist with reconciliation, you may pull a list of transactions by deposit date from the Transactions Reports area of the Control Panel.
This field will accept a single date only and should be the date the deposit was processed rather than the date received (for monthly deposits, use the 2nd of the month).
Scale to Fit Printing Option
If you have trouble printing the deposit report with all columns on a single page width, check your printer settings. Different printers may manage their settings differently, but most (if not all) will give you the ability to change the scale and orientation on the printed report.
Trying to print all columns on a single page width may make the print too small to read. If so, change your orientation from portrait to landscape. You may also need to experiement with the scale to maximize your print area.
