Make A One Time Payment

One Time Payments for Recurring Donors

The One Time payment button allows you to easily process a one-time donation for a recurring donor using the payment method already stored for their account. This is ideal for making up a missed payment or accepting an additional gift outside of the donor's regular giving schedule.

button as seen in recurring detail page

How to Use the "Make a One Time Payment" Button

To use this feature, follow these steps:

  1. Navigate to the Recurring Payment Detail Page for the donor you wish to charge.
  2. Scroll down to the Payment Information section.
  3. Click the "Make A One Time Payment" button, located below the Payment Notes field.
  4. A new window will appear with payment options. You can either use the donor's current recurring payment amount or enter a custom amount. You will also have the option to have the donor cover the processing fee.
  5. Click "Process" to complete the transaction.
pop-up window for one time payment

Donor Portal

Your supporters will find the same button in the Donor Portal where they manage their donations.

Donors can use this feature to make an additional gift to you in addition to their regular recurring payment. We've made it fast and easy for them to give with just a click of the button!

pop-up window as seen in Donor Portal

Important Notes

To use this feature, follow these steps:

  • This is a separate transaction. Using this feature does not create a new payment as part of the donor's recurring payment schedule. It is a completely separate, one-time donation.
  • Where to find the transaction. The new payment will be recorded as a donation in the Transactions Report, allowing you to easily track it.
  • Ideal for missed payments or extra gifts. This feature is most useful for correcting a missed payment or for processing a spontaneous additional gift from the donor without having to re-collect their payment information.